AI for Business: Data, Automation and Process Redesign
The Future-Proof Business Programme · syllabus by Zorah Technologies
Map one of your own processes, cost it, remove the wasted work and leave with one automation running and a twelve-month roadmap for the company.
5 daysIn-person, SandtonFrom R 24 999 per delegate
The Future-Proof scale
01
In people's heads
02
On paper and spreadsheets
03
In systems that do not talk
04
Joined up
05
Runs on its own numbers
Scored with evidence on day one. The twelve-month target is set on day five.
Sandton Centre, JohannesburgMonday to Friday
About this course
Overview
You cannot automate what you cannot see. Most companies buy the technology first and find out later that the process underneath it was never written down. Over five days you work on your own company, not a case study: you place it on a five-level scale, map one real process end to end, find every point where the same information is typed more than once, put a rand figure on each step, and remove the work in the right order. You leave with one automation running in the business, a printed Roadmap Book, the same method as an Excel workbook, and a one-page roadmap that has already been challenged by the room.
What you will be able to do
Learning outcomes
Place your company on the five-level Future-Proof scale with evidence
Question any technology vendor using a five-point filter
Rank your processes by what they cost the business each month
Run one working automation on a process of your own
Present a twelve-month roadmap with an owner, a cost and a measure
What the course sets out to do
Course objectives
Explain what current AI tools do reliably, what they do badly and what is marketing
Map a business process end to end using a standard notation
Cost each step of a process in the company's own money
Apply eliminate, connect, automate and model, in that order
Set data, access and POPIA rules for a process before it is automated
Course content
Modules
01
Where the Business Actually Stands
Places the company on the five-level scale, defines the twelve terms used in every vendor meeting, and shows where the technology breaks.
S1 The gap that openedS2 The twelve wordsS3 What breaks, and what it costs
Day 1
02
The Personal Layer
Rebuilds one recurring task from your own week, timed before and after, and sets the one-line policy for company information in outside tools.
S4 One person, many people's outputS5 Your own data discipline
Day 2
03
Mapping the Business
Draws one of your processes end to end on an A1 operating map and circles every point where information is typed, moved or stored.
S6 Your business does not exist until it is written downS7 Circle the data
Day 3
04
Costing and Removing the Work
Puts a figure on every step, ranks processes by what they lose, and builds one automation on your own process.
S8 What each process actually costsS9 Removing the work
Days 3 and 4
05
Joining the Data Up
Links customer, quote, job and invoice into one record each, and chooses the five numbers the business should see every morning.
S10 Joining the data upS11 The closed loop
Days 4 and 5
06
Governance, People and the 90-Day Plan
Settles data ownership, access and contract terms, plans for the roles that change, and assembles the roadmap you present to the room.
S12 Governance, risk and peopleS13 The ninety-day plan
Day 5
The week
What each day leaves on the table
Monday
Where the business actually stands
Scale score, day one
Tuesday
The personal layer
The policy line
Wednesday
Map it, circle it, price it
Operating Map
Thursday
Remove the work, join it up
Automation running
Friday
The loop, the risk, the plan
90-day plan, roadmap
What you take home
The kit
The Roadmap Book
Printed A4 workbook, one chapter per session, questions set
The Operating Map
A1 wall sheet of your own process, circled
The Roadmap Workbook
The same method as an Excel workbook, nine tabs
Three reference cards
Vendor filter, policy line, the twelve words
One working automation
Running in your business before you leave
The one-page roadmap
Four lanes, four horizons, challenged by the room
Who it is for
Target audience
Operations, finance, IT and process owners who will carry the change in their company. Owners and directors who need the decisions without the build work can take the two-day Executive Briefing instead.
Before you start
Prerequisites
No technical background needed. Come with one recurring process from your own company in mind, one that runs often, causes pain and passes between at least two people.
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